Questions and answers

Romega® Skin Refine is a dietary supplement designed to support skin health and radiance. The core of the product is herring roe oil, developed through over 15 years of research – an exclusive ingredient that Arctic Bioscience alone offers.

Combined with Lipowheat®, a ceramide-rich wheat oil, it creates a powerful formula for skin beauty. This nourishing oil blend supplies the skin with essential building blocks for skin cells.

Together with collagen peptides, biotin and vitamin C, the skin's elasticity and glow are strengthened, while fine lines and wrinkles are reduced.

The effect varies from person to person, but clinical studies show that many people experience improved skin moisture after just 8 weeks.

Over time, you can also notice a clear reduction in wrinkles and fine lines.

To achieve lasting results, regular daily intake for at least 3 to 6 months is recommended.

• Reduces and prevents fine lines and wrinkles
• Moisturizes the skin
• Nourishes the skin
• Protects the skin from oxidative stress
• Contributes to skin elasticity and glow

Clinical study
Research into wheat ceramides (Lipowheat®) has been ongoing for over 15 years. Lipowheat® is rich in wheat ceramides that improve skin moisture and elasticity, reduce wrinkles and contribute to a more even skin tone.

Clinical studies show a significant increase in skin moisture levels after just 4 weeks, as well as a noticeable reduction in wrinkles after 8 weeks. These benefits were maintained throughout the 20-week study with continued daily intake.

For lasting improvements such as healthier skin and fewer visible wrinkles, it is important to continuously provide the body with the right nutrients.

You can contact us by phone at 952 93 384.
Our customer center is open:
Tuesday:10:00-14:00
Wednesday: 09.00-12.00
Thursday: 09.00-12.00

OPENING HOURS DURING CHRISTMAS: Monday, December 22 and December 29: 10:00-14:00

You can also reach us by email: post@romega.no

You can easily create a direct debit if you wish. When you log in to your online bank to pay your first invoice, you will be offered the option to create a direct debit. Click “yes” and then follow the instructions. If you are an existing customer, go to the “direct debit” tab in your online bank.

Yes, you can cancel your order within 14 days of placing your order. As long as the product is unopened. Please contact customer service on 952 93 384 if you wish to exercise your right of cancellation. As a subscriber, you only have the right to cancel your first package.

The subscription is completely without a binding period and can be cancelled at any time.

However, it is important that you make sure to cancel within your deadline. Your deadline is adjusted to your subscription, and you can find the date of the latest changes on your invoice.

Remember that Romega® capsules work best when taken regularly. Find your own routine so that you remember to take it – then your body will be happy.

Yes.

Simply contact customer service if you would like Romega® delivered more often, if you need to pause your subscription, or change products.

Your boxes of Romega® will be sent to you according to the agreed subscription cycle. In the package you will find your invoice. You have 14 days to pay.

If you are unfortunate enough to forget to pay this, we will send you a free SMS with a friendly reminder.

If you also forget this payment, we will send you another payment reminder, with applicable fees for postage and handling.

Should you, against all odds, forget this one too, we will send you a reminder before transferring further follow-up to our partner Sergel.

Transactions on Romega.no are processed via Stripe , a secure electronic payment solution. The automated process for shipping occurs as soon as payment via Stripe is successful.

All card information is stored in accordance with the card companies' regulations. Your card information will only be visible to Stripe, and we will be notified when the transaction has gone through.

For subscribers with card payments, the registered payment card will be charged according to the selected subscription.

When you subscribe to Romega PREMIUM you will receive one box every 3 months.

With a subscription to Romega HJERNE, one box is delivered every 2 months.

With a subscription to Romega GRAVID, one box is delivered every 2 months.

The subscription is automatically renewed according to the selected product.

The subscription is completely without a binding period and can be cancelled at any time.

However, it is important that you make sure to cancel within your deadline. Your deadline is adjusted to your subscription, and you can find the date of the latest changes on your invoice.

Remember that Romega® capsules work best when taken regularly. Find your own routine so that you remember to take it – then your body will be happy.

“My Account” is no longer in use for service reasons. Unfortunately, we have experienced that changes and adjustments made by the customer themselves have in some cases not worked as desired.

To ensure that your product and deliveries arrive when you want them, we have chosen to increase the staffing of our customer service department so that any changes and adjustments are made correctly.

All our subscriptions are delivered free of charge.

For individual purchases, shipping costs are NOK 79.

We ship orders regularly throughout the week. The shipments will be tailored to your subscription, so that you receive your Romega® box before you run out.

If you need more boxes, or perhaps you want to pause or change your subscription, just contact our customer service.

Every single Romega capsule contains naturally refined nutrients from the roe of sustainably caught herring.

Thanks to good and sustainable quota regulations, herring is still an important part of the maritime industry in Norway. The herring stock is managed so that future generations will also benefit from this wonderful fish. Today, herring in food production has a very low environmental impact.

Only a fraction of the shoal is retrieved from the sea and taken to the fish reception centres for further processing. The herring stock is well managed, and fishing takes place under strict quota regulations. It is at the reception centres that we separate the immature roe from the herring fillet, and the roe is further processed into Romega®. Here we are talking about short-lived omega-3.

The recommended daily dose of Romega® is 2-6 capsules.

The daily dose of Romega® can be taken all at once or divided into morning and evening, if desired in connection with meals.

Romega® is completely safe to use as it is an extract from a well-known food product (herring roe).

Romega® is safe to use with other products. If you have an increased risk of bleeding or are taking blood-thinning medications, you should avoid large doses of omega-3 supplements. We recommend consulting your GP.

Romega® does not contain lactose, gluten or citrus. Romega® can be used by people with shellfish allergies and provides all the health benefits of omega-3 bound to phospholipids.

Since the raw materials in Romega® are from fish, fish protein may be present. We cannot guarantee that the product is safe if you have a fish allergy. You must assess the risk of this yourself in consultation with a doctor.

The can can be safely stored at room temperature, i.e. below 25℃, and placed away from strong sunlight. However, the preferred storage after opening is in the refrigerator as this prevents the development of odor and taste over time.

Romega® differs from traditional omega-3 products in that it contains oil from Norwegian herring roe, which contains a number of unique nutrients for health.

In herring roe oil, the omega-3 fatty acids DHA and EPA are bound to phospholipids. The special properties of phospholipids mean that the DHA and EPA fatty acids are absorbed more quickly, and you don't get unpleasant fishy regurgitation. *

• EPA and DHA are particularly important for brain and vision
• EPA important for the heart.**

Romega® also contains the essential nutrient choline, which is an essential building block for all cells in the body. Choline is also central to fat and cholesterol metabolism in the body and for the formation of the brain's neurotransmitter, acetylcholine.***

The updated Nordic Nutrition Recommendations (NNR2023) recognize the importance of choline as part of a healthy diet.

*) Cook et al. (2016). Bioavailability of Long Chain Omega-3 Polyunsaturated Fatty Acids from Phospholipid-Rich Herring Roe Oil in Men and Women with Mildly Elevated Triacylglycerols. Prostaglandins, Leukotrienes and Essential Fatty Acids.

**) A daily intake of 250 mg of DHA and EPA contributes to maintaining normal heart function and a daily intake of 250 mg of DHA contributes to maintaining normal vision and normal brain function.

***) Beneficial effects are achieved with an intake of at least 82.5 mg of choline. Four capsules of Romega contain approximately 84 mg of choline.